Safe Supply, Installation & Servicing in Hampshire & Surrey

Whether you’re looking to buy and install a new safe, need your existing safe serviced, or have found yourself locked out of a safe you can’t open, Lockmasters are your local safe specialists across Hampshire and Surrey.

Our safe engineers are based throughout the region and have been supplying, installing, opening and servicing safes for homes and businesses for over 30 years. We work with all major safe brands, cover every safe type from freestanding domestic safes to commercial vaults, and carry a stock of both new and quality reconditioned safes for immediate supply.

We cover Farnham, Guildford, Basingstoke, Fleet, Farnborough, Camberley, Alton, Aldershot, Haslemere, Bordon and all surrounding areas across Hampshire and Surrey.

Our Safe Services

Safe supply

We supply new and reconditioned safes across the full range of types and sizes. Whether you need a compact home safe to store passports and documents, or a large commercial safe to protect cash, data or valuables at your business premises, we can help you choose the right safe for your needs and budget.

We supply all major brands including Chubb, Dudley, Phoenix, Fichet, Securikey, Churchill, Tann and S.M.P. Our engineers can advise on the correct cash rating, fire rating and physical size for your specific requirements, and we carry a stock of reconditioned safes which offer excellent value for money.

Safe installation

A safe is only as secure as its installation. A freestanding safe that is not properly anchored can simply be removed by a burglar, the contents are then at their leisure. Lockmasters engineers install safes to the manufacturer’s specification, anchoring floor and wall models correctly and ensuring the safe is sited in the most effective position within your property.

We install all types of safe including:

• Freestanding safes — anchored to the floor using masonry bolts or security fixings

• Underfloor safes — set into the floor and concealed beneath carpet, flooring or a mat

• Wall safes — recessed into a cavity wall and concealed behind a picture or panel

• Floor safes — specifically designed for installation in concrete floors

• Deposit safes — with a slot or drawer for cash deposits without opening the main door

• Data safes — with a fire and heat resistant lining to protect electronic media and documents

• Fire safes — rated to protect contents from fire for a specified period

• Vaults — large capacity installations for commercial and high-value applications

Safe servicing and maintenance

Like any mechanical device, safes benefit from regular servicing. Locks and bolts can stiffen over time, combination mechanisms can drift, and hinges and locking bars can wear, all of which, if left unchecked, can eventually result in you being locked out of your own safe.

Lockmasters recommend having your safe serviced every two to three years as a minimum, or annually for high-use commercial safes. A service typically includes cleaning and lubricating the mechanism, checking and adjusting the bolts and locking bars, testing the combination or key lock, and checking the door seal and hinges.

Regular servicing is significantly more cost-effective than an emergency opening if the mechanism seizes. It also ensures your safe remains in warranty-compliant condition.

Safe opening and emergency access

If you’ve been locked out of your safe whether because you’ve forgotten the combination, lost the keys, the mechanism has jammed, or the battery has failed on an electronic lock, Lockmasters can help. Our safe engineers are trained to open a wide range of safe types using specialist techniques, with the goal of gaining access without causing damage wherever possible.

We can open:

• Combination wheel safes — mechanical dial combinations that have been forgotten or have drifted out of alignment

• Key safes — where keys have been lost, broken or are unavailable

• Digital and electronic safes — including battery failure, forgotten PIN and electronic faults

• Jammed and seized safes — where the mechanism has stiffened due to lack of servicing or age

• Fire-damaged or water-damaged safes — where the safe has been exposed to a fire or flood and will not open

• Following an emergency opening, we can repair or replace the lock mechanism to restore full security.

Safe lock replacement and upgrades

If your safe is in good structural condition but the lock has worn out, been compromised, or you simply want to upgrade to a more convenient mechanism — such as replacing a traditional key lock with a digital combination — we can supply and fit replacement lock mechanisms for most safe makes and models.

This can also be important if keys have gone missing or if former occupants or employees had access to your safe. Rekeying or replacing the lock is a straightforward way to restore full control over who can open your safe.

Types of Safe We Supply and Install

Home and domestic safes

For most homeowners, a compact freestanding or underfloor safe provides secure storage for passports, jewellery, cash, important documents and small valuables. We advise on the appropriate cash rating which determines your insurance cover for cash stored in the safe and the correct physical size and weight for your chosen location.

Underfloor safes are particularly popular for domestic properties as they can be completely concealed and are extremely difficult to remove. We install underfloor safes in both timber and concrete floors.

Commercial and business safes

Businesses have more complex requirements than domestic customers. The amount of cash kept on the premises overnight, the type of documents or data that needs protecting, the number of people who need access, and any insurance requirements will all influence the right safe specification.

We work with businesses of all sizes across Hampshire and Surrey, from independent retailers and hospitality businesses through to larger commercial premises and offices. We can advise on the correct EN-rated cash safe for your insurance requirements, and install deposit safes that allow cash to be secured without giving all staff access to the full contents.

Fire safes and document safes

A standard security safe is designed to resist forced entry but will not protect its contents from fire. If you need to store documents, data storage devices, or media that would be damaged or destroyed in a fire, you need a safe with a fire-resistance rating.

Fire safes are rated to protect paper documents and electronic media for a specified time period at a specified temperature. We supply and install fire safes across the full range of ratings, and can advise on the appropriate specification based on what you need to protect.

Data safes

Electronic media — hard drives, USB drives, tapes and memory cards is damaged at much lower temperatures than paper. A standard fire safe rated for paper documents may not provide adequate protection for digital media. Data safes are specifically engineered to maintain lower internal temperatures during a fire, protecting electronic storage alongside documents.

If you store backups, sensitive data or digital records on site, we recommend discussing your requirements with one of our engineers to ensure the safe you choose provides the right level of protection.

Wall and underfloor safes

Wall safes are recessed into a cavity wall and can be concealed behind artwork, panels or built-in furniture. They are less visible than a freestanding safe, though a determined burglar who knows where to look will find them. They are best suited to properties where concealment is a priority and the cash or valuables rating is modest.

Underfloor safes offer a higher level of concealment and are generally more resistant to removal attempts. Set flush into the floor, they can be hidden beneath carpets, rugs or removable floor panels and are extremely difficult to extract even if discovered. We install underfloor safes into both timber suspended floors and solid concrete.

Safe Brands We Supply and Service

We supply new safes from all leading manufacturers and can service, repair or open safes from virtually any brand. Brands we regularly work with include:

• Chubb — one of the most respected names in safe manufacturing, with a comprehensive range for domestic and commercial use

• Dudley — a long-established British manufacturer known for high-quality, insurance-approved safes

• Phoenix — a market leader in fire-resistant safes and document protection

• Fichet — French manufacturer with a strong reputation for high-security commercial safes

• Securikey — a wide range of domestic and commercial safes including floor, wall and deposit models

• Churchill — UK-manufactured safes with solid security credentials

• Tann — known for high-quality British-made safes, particularly for commercial use

• S.M.P — a respected UK manufacturer with a broad range of home and commercial safes

We also carry a stock of quality reconditioned safes. These are professionally inspected, serviced and in full working order, and offer excellent value for money compared to new. Please call us to discuss availability.

How to Choose the Right Safe

Cash rating and insurance

Safes are given a cash rating by their manufacturer, which corresponds to the maximum insurance cover a standard insurer will provide for cash stored in that safe. The higher the cash rating, the more physically secure the safe and the higher the insurance cover. Before purchasing a safe, check your insurance policy to understand any specific requirements your insurer may specify a minimum cash rating or a particular standard.

EN standards

The European Norm (EN) standard is the recognised benchmark for safe security in the UK. EN grades run from Grade 0 (the lowest) to Grade 6 (the highest), with each grade specifying a cash rating and minimum physical security requirements. Most domestic safes fall into Grade 0 or Grade 1. Commercial safes holding larger amounts of cash or high-value items typically require Grade 2 or above. Our engineers can advise on the appropriate grade for your specific requirements.

Fire rating

Not all safes offer fire protection. If fire resistance is important to you, look for a safe with a recognised fire rating such as NT Fire 017 or EN 1047. These ratings indicate the internal temperature the safe will maintain and the duration for which it has been tested. Paper documents typically require 30 to 60 minutes of protection; electronic media requires a lower temperature rating and may need a purpose-built data safe.

Size and weight

Choose a safe that gives you room for everything you need to store, with some spare capacity for future needs. Heavier safes are more difficult to remove and therefore more secure, but make sure the floor in your chosen location can support the weight. Our engineers can advise on siting and fixings during the survey.

Lock type

Traditional key locks are simple and reliable but require secure key management. Combination locks, either mechanical dial or digital keypad, remove the key management issue but require the combination to be remembered and kept secure. Digital locks offer convenience and allow multiple user codes but require battery management. We can advise on the most appropriate lock type for your circumstances.

Why Choose Lockmasters for Your Safe?

30+ years’ experience across Hampshire and Surrey

Our safe engineers have been working across the region for over three decades. We have experience with safes of every type and age, from modern digital models to older mechanical safes whose manufacturers may no longer exist. Whatever make or model you have, we can help.

Supply and installation in one visit

Because we both supply and install safes, you don’t need to coordinate between a supplier and a separate installer. We handle everything from advising on the right safe for your needs through to delivery, installation and anchoring — all in a single visit.

Emergency opening and servicing

We are not just a safe retailer. We open locked safes, service existing safes, repair mechanisms and fit replacement locks, skills that require specialist training and experience that most safe retailers do not offer.

Commercial and domestic

We work with homeowners, businesses, schools, hotels, retail premises, local authorities and property managers. Whatever the scale of your requirements, we have the experience to meet them.

New and reconditioned stock

We carry both new safes and quality reconditioned models, giving you a wider choice at different price points. All reconditioned safes are fully serviced and in working order before we supply them.

Frequently Asked Questions